Shipping Within the United States
We currently ship to addresses within the United States only. Orders with a delivery address outside the U.S. will not be processed.
Shipping Costs
We offer free standard shipping on all U.S. orders—no minimum purchase required.
Note: While we cover shipping costs for purchases, refunds for unwanted items may exclude the original shipping cost incurred, if applicable. Please contact us if you would like further clarification.
See our full Refunds and Returns Policy.
Processing Time
Orders are typically processed within 2–5 business days.
Delivery Time
Estimated delivery time is 5–20 business days after shipment. If your order has not arrived within 45 business days, please contact us to request a replacement or refund.
Multiple Items
If your order includes multiple items, they may be shipped separately and delivered on different dates.
International Fulfillment & Customs
We work with a fulfillment partner that operates both U.S. and international warehouses to ship products directly to customers across the United States.
Some products may ship from international warehouses through our fulfillment partner. While this rarely affects delivery, certain shipments may be subject to customs inspections or import duties upon entry into the U.S. These charges, if incurred, are the responsibility of the customer.
By placing an order, you acknowledge that one or more items may ship internationally and that delays outside our control (e.g., customs processing) may occasionally occur.
Tracking Information
You will receive an email with tracking details once your order has shipped. Some free shipping methods may have limited tracking capabilities. Please allow up to 5 business days after shipment for tracking details to become available. If you have not received tracking within this time, please contact us.
Questions?
If you have any questions about your shipment, please contact us via our Contact Us page or email support@aureaspa.com. We're here to help.
Aurea Spa LLC
141 Allen Toussaint Blvd, #1064
New Orleans, LA 70124
This policy applies to purchases made through AureaSpa.com. It explains how order cancellations, returns, and refunds are handled.
Order Cancellations
Orders may be canceled before they are shipped. To request a cancellation or modification, please contact us within 12 hours of placing your order via our Contact Us page or email us at support@aureaspa.com.
Once your order has been processed for packaging or shipment, it cannot be canceled.
Refunds & Returns
You may be eligible for a refund or replacement if:
- You did not receive your item within 45 days from the shipment date (not including the 2–5 business day processing time).
- You received the wrong item or a damaged item.
- You no longer want the item and choose to return it unused, at your own expense, with prior approval and valid tracking information.
Refund or replacement requests must be submitted within 15 days of:
- Receiving the item, or
- The end of the 45-day maximum delivery window (if the item was never received).
Important: All returns must be authorized before sending anything back. Please do not return any items unless we approve your request. Return instructions and tracking details will be provided upon approval.
Return Shipping Costs & Refund Amounts
- If the item was not received, or was damaged or incorrect, we will provide a replacement or refund — you will not need to pay return costs.
- If you are returning an unwanted item, you are responsible for return shipping. The item must be unused and shipped to the return address we provide.
- For returns of unwanted items, your refund may exclude the original shipping cost, even if your order qualified for free shipping. While we cover shipping on purchases, actual shipping costs are still incurred. Please contact us if you would like further clarification.
Note: Returns are shipped to our fulfillment partner’s U.S.-based warehouse. Return address details will be provided once your request is approved.
Exclusions
Refunds will not be issued if:
- Delivery failed due to customer-related issues (e.g., incorrect address).
- Delivery was delayed due to events beyond our control, such as customs delays, natural disasters, or carrier disruptions.
- The return was unauthorized, or the item was used or ineligible.
Refund Timing
If your refund is approved, it will be processed and credited to your original payment method within 14 business days.
- We do not charge restocking fees.
- We do not issue partial refunds unless otherwise required by law.
Exchanges
If you'd like to exchange a product, contact us first. If approved, we’ll provide guidance on how to return the original item and complete your exchange.
How to Request a Refund or Exchange
To initiate a return, refund, or exchange, contact Aurea Spa LLC via our Contact Us page or email us at support@aureaspa.com. Return instructions will be provided upon approval. Please do not return items without authorization.
It's like it was crafted by the furniture gods themselves! The minute you lay your eyes on it,I'm telling you, I've completely fallen head over heels for this velvet bam! You're hit with a wave of luxury that just screams class and elegance. And don't even get me started on how comfortable it is. Sink into its plush cushions and you'll feel as if you've been enveloped in a cloud. No kidding - this isn't your run-of-the-mill couch where comfort takes a backseat to style. Nah, this. When I tell you it's luxurious, believe me, it's like sitting on a cloud! You sink right into the plush cushions and it just hugs your body in all the right places It’s comfort level is off the charts – seriously next-level stuff. But what really blew my socks off was how quick they shipped this vibe that screams elegance and style. Whether you're going for a classic modern look in your living beauty over! If there were an Olympics for shipping speed, these guys would be taking home room, this piece will fit right in - trust me! And can we chat about how comfortable gold medals left and right. Seriously, one day I’m scrolling online thinking ‘Hmm maybe this beauty is? It’s like lounging on a throne of fluffiness where every I should buy a new sofa’, next thing I know – boom - there’s this gorgeous piece single inch of your body feels supported and relaxed. Perfect for those Netflix binge sessions or lazy Sunday after sitting smack dab in my living room!
This modern couch is straight up a dream come true. You know when you've been hunting for that one piece furniture to tie your whole room together? Well, this is it! It's like someone took the image right outta head and brought it to life. The way this sofa fits into my living room decor is just unreal. It slides right in there as if it was always meant to be. Like finding that perfect puzzle piece you've been searching for all day long. And let me tell ya, the style? Oh boy! We're talking sleek lines and contemporary vibes all around - pure modern elegance at its finest! You see, before getting this beauty of a couch, something was missing in my living room. But now? Now everything just clicks perfectly together like a well-oiled machine. The colors blend seamlessly with the rest of my décor making everything look so cohesive. It’s not too big or too small either; got just the right dimensions which make it fit snugly without hogging up space unnecessarily. So even though my living room isn't exactly ginormous or anything, this couch doesn’t cramp things up or make them feel crowded. And can we talk about comfort levels for a sec here? Because seriously guys...sitting on this thing feels like floating on cloud nine! After a hard day's work nothing beats sinking into those plush cushions and letting all your worries melt away.
The minute I laid my eyes on this sofa I was instantly transported back to the chic of Stockholm. It's got that Scandinavian vibe written all over it and let me tell, it makes my heart sing! There's something about that clean-cut Nordic design thatYou can really see the Scandinavian vibes coming through on this couch and let me tell you, it's got me grinning from ear to ear.’s like a little piece of Stockholm right here in my living room! Every time I take a, it's as if I just hits different - so sleek, so minimalistic yet incredibly comfortable. Every time I take been transported back to those cobblestone streets and sleek, minimalist interiors that just ooze a load off on this beauty, there’s an immediate sense of being right back in coolness. The design is so clean and understated - no unnecessary frills or f Sweden. The memories flood in like a wave - the cobblestone streets, the cool air brushing against your face and now? Now I’ve got a piece of Scandinaviaussy details. Just pure functionality meets style – exactly what you'd expect from anything with that Scandi here in my living room. And don't even get me started on comfort! Thisadles you with such softness but still provides firm support where needed – perfect for those lazy Sunday afternoons or binge-watching your favorite shows.
This velvet sofa is an absolute dream! The Scandinavian style really shines through and adds a touch of class to my living room. Plus, the free shipping a great bonus!
Can't get enough of this stunning piece. It's so comfortable thanks to the soft sponge filler, and I adore the art-inspired pattern.
This couch has transformed my living room! It’s not stylish but also super comfy. Plus, the turmeric color really pops.
Absolutely in love with this velvet sofa! The Scandinavian-Moroccan style is so chic and it's unbelievably comfortable. Free shipping was a bonus!
This couch has transformed my living room! It’s not stylish but also super comfy. Plus, the turmeric color really pops.
I'm in love with my new caramel-colored sofa! 😍 It fits perfectly in my home and it feels incredibly luxurious.
i've always been a fan of free but never thought i'd get such high-quality furniture delivered at no cost. the caramel color is just stunning.
I ordered two for our family room - they're absolutely perfect! Spacious enough for us all to relax on during movie nights.
👍High-quality fabric feels luxurious, yet durable enough for daily use. Design is modern and elegant.
This isn't just furniture - it's a piece of art. So impressed with the elegant design.
👌Incredible value for money. The durable metal structure means I won't be needing another sofa anytime soon.
Highly recommend!
Wow, just wow! This sofa has completely transformed our living space. So chic and stylish.👌
The soft sponge filler makes this the most comfortable seat in my house - can't get enough of it!
The turmeric color is so vibrant, it instantly brightens up my space. also very comfy and durable.
no capital letters review: this couch feels like sinking into a cloud thanks to its soft sponge filler! i absolutely adore how luxurious it feels without compromising on durability due to its sturdy metal structure.
I must say, the soft sponge filler makes all the difference - it's incredibly comfy for lounging around or even taking a nap 🛋️😴
The soft sponge filler makes this the most comfortable seat in my house - can't get enough of it!
I chose caramel and couldn't be happier with how it looks in my space. It's like sitting on a cloud.
Emoji review: Just received mine today 📦 Love how modern yet timeless it looks 💖
This couch has brought so much life into our home. The color options are stunning - we went with turmeric!
the northern european design really caught my eye. it’s not something you see every day but i’m glad i did because now i have one in my house!
This velvet sofa is the epitome of luxury and comfort. The high-quality composite fabrics give it a plush feel, and the Scandinavian adds an element of sophistication to my living. I chose the caramel color, which blends seamlessly with my decor. Plus, it was shipped for free! Highly recommend.
Absolutely thrilled with this purchase! High-quality fabric, elegant design... everything about this screams luxury!
good!
Stylish, cozy, free shipping...what more could you want from a sofa? 100% satisfied customer here.
I've been searching for something like this forever!! Finally found a sofa that matches both comfort & style.
This isn't just furniture - it's a piece of art. So impressed with the elegant design.
i'm totally sold on these velvet covers they're top-notch quality plus they add such an elegant touch to our home decor 😊.
Stylish, cozy, free shipping...what more could you want from a sofa? 100% satisfied customer here.
i'm totally sold on these velvet covers they're top-notch quality plus they add such an elegant touch to our home decor 😊.
this sofa is just perfect for chilling after work i love how spacious it is 👌.
the northern european design caught my eye at first sight now that i have it i can say its comfort matches its beauty.
Beautiful
This velvet sofa is an absolute gem! Its art-inspired pattern brings such character to our space while its high-quality fabrics ensure comfort at all times. We couldn’t have asked for more!
wow this sofa cover offers such luxury feel without breaking bank truly amazing deal 🙌.
this sofa is just perfect for chilling after work i love how spacious it is 👌.
the northern european design caught my eye at first sight now that i have it i can say its comfort matches its beauty.
This couch has brought such warmth to our home! The Moroccan influences are subtle but add just the right amount of exotic flair.
👌.👌.👌.
wow this sofa cover offers such luxury feel without breaking bank truly amazing deal 🙌.
The art-inspired pattern is a conversation starter. This couch has added so much character to my living room!
The art-inspired pattern is a conversation starter. This couch has added so much character to my living room!
A mix of Scandinavian and Moroccan influences? Yes, please! This velvet sofa cover brings such a unique vibe.
A mix of Scandinavian and Moroccan influences? Yes, please! This velvet sofa cover brings such a unique vibe.
The modern style combined with Moroccan influences makes this sofa a standout piece in our home. We love how spacious it is - perfect for family movie nights or having friends over. The soft sponge filler ensures maximum comfort while the durable metal structure promises longevity.
👌Incredible value for money. The durable metal structure means I won't be needing another sofa anytime soon.
I'm utterly impressed by this velvet sofa's elegance and quality craftsmanship! Its Northern European design caught my eye instantly and has added an artistic touch to my living space. The turmeric color option is vibrant yet classy, complementing other elements in the room perfectly.
This stunning piece effortlessly marries form and function! It’s not just about its beautiful art-inspired pattern; its high-quality fabric also offers ultimate comfort that invites relaxation after a long day at work.
i'm amazed by how comfortable this thing is thanks to soft sponge filler i can lounge on it all day.
No punctuation review: what strikes me most about this product is how well thought out every detail seems from its elegant scandinavian moroccan aesthetics right down to practical aspects such as ample seating space
i'm amazed by how comfortable this thing is thanks to soft sponge filler i can lounge on it all day.
Absolutely in love with this velvet sofa! The Scandinavian-Moroccan style is so chic and it's unbelievably comfortable. Free shipping was a bonus!